ReadySpace Helpdesk, Author at ReadySpace United States

Update on Replication and Maintenancd

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by ReadySpace Helpdesk
April 5, 2019
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Tags: announce, CustomersWe, Dear, from, pleased, recent, Replication, resulting, that, work

Dear customers, We are pleased to announce that replication work resulting from the recent storage issue has been completed. Normal service for all users should resumed by now. Should you encounter any residual effects like slowness, do let us know via helpdesk.readyspace.com and we will investigate further for you. Do Continue Reading

Maintenance and Upgrading – ReadySpace Cloud Platform

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by ReadySpace Helpdesk
April 4, 2019
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Tags: April, Customers We, Dear, Friday, from, maintenance, performing, Upgrading, will, works

Dear customers, We will be performing maintenance and upgrading works from Friday 5th April 2019, 10pm (2200hrs) SGT, to Sunday 7th April 2019, 6am (0600hrs) SGT. Some users on the Cloud Server and Cloud Infrastructure platforms may experience minor disruptions to their service during this maintenance exercise. We apologise for Continue Reading

How to add registered/existing domains into Cloud Hosting

1. Login to your customer portal 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on the Hosted Domains 4. Click on Add Existing Domain Registered Elsewhere 5. Enter in the domain name. 6. Check/Select Zone management ability. 7. Select Website (Apache) for Web hosting and Qmail Continue Reading

How to fix WordPress blank page?

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by ReadySpace Helpdesk
February 22, 2019
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Tags: across, come, have, situation, where

Hi , If you come across a situation where you have installed wordpress under your webspace and unexpectedly you see an blank page instead of website. The possible mistakes made are listed below. Check 1: Disable all plugin There is 2 method to doing so Method1 1.Login to your customer portal Continue Reading

How to install the Plesk free Let’s Encrypt SSL Certificate?

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by ReadySpace Helpdesk
February 22, 2019
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The following instructions demonstrate how to install the Lets Encrypt Extension for Plesk. ===================== 1.Log into your Plesk Control Panel (https://Your_Server_IP_Address:8443) and select “Extensions” from the left-hand menu. 2. Click on the Extensions Catalog. 3. Select the Lets Encrypt extension and click “Install”. 4. Once the extension is installed, click on the extension Continue Reading

How to Install Windows Updates

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by ReadySpace Helpdesk
February 22, 2019
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Tags: Below, follow, Instructions, update, Windows

You can follow the below instructions to update the Windows manually. Log into your Windows server via Remote Desktop. In Windows 2012 and 2008 servers open the Windows Control Panel. On a Windows 2012 server press the Windows key and type Control Panel. If necessary switch the View by: settings to Small Icons. On a Continue Reading

How to set up DropMySite backup for Web app.

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by ReadySpace Helpdesk
February 22, 2019
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How do I backup a website? Sign in to your Dropmysite account. (You can directly access the control panel by browsing “https://readyspace.dropmysite.com“). Else, you can go through the Readyspace Customer Panel. 1. Go to the customer panel. 2. Select the tab Dropmysite. Then you will be re-directed to the Home Continue Reading

5 Solutions to Outlook Error “The connection to the server was interrupted”

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by ReadySpace Helpdesk
February 22, 2019
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Tags: connection, error, interrupted”, server, The

“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, apart from it, there Continue Reading

5 Solutions to Outlook Error “The connection to the server was interrupted”

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by ReadySpace Helpdesk
February 22, 2019
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“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, apart from it, there Continue Reading

5.1.1 Recipient address rejected: User unknown in virtual mailbox table

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by ReadySpace Helpdesk
February 22, 2019
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Tags: address, Recipient, rejected, unknown, user

5.1.1 : Recipient address rejected: User unknown in virtual mailbox table When you see an error similar to the one above, this may be because you are trying to send an email to a domain on your server but that uses an external mail service. What happens is Plesk will Continue Reading

Author: ReadySpace Helpdesk

Update on Replication and Maintenancd

Maintenance and Upgrading – ReadySpace Cloud Platform

How to add registered/existing domains into Cloud Hosting

How to fix WordPress blank page?

How to install the Plesk free Let’s Encrypt SSL Certificate?

How to Install Windows Updates

How to set up DropMySite backup for Web app.

5 Solutions to Outlook Error “The connection to the server was interrupted”

5 Solutions to Outlook Error “The connection to the server was interrupted”

5.1.1 Recipient address rejected: User unknown in virtual mailbox table