ReadySpace Knowledge Base

How to fix WordPress blank page?

Hi ,

If you come across a situation where you have installed wordpress under your webspace and unexpectedly you see an blank page instead of website. The possible mistakes made are listed below.

Check 1: Disable all plugin

There is 2 method to doing so

Method1

1.Login to your customer portal

2.Select appropriate subscription from drop down menu (located at top right of the interface).

3.Click on the domain >>> File manager >> rename the plugin folder that located at wp-content/plugin.

Method2:Disable WordPress Plugin from Database(PHPMyAdmin).

1. From your Customer portal , goto “More services“.

2.Click on Databases.

3.Click on the name of your WordPress database.

4.Then click on the link https://cp.cleverspeed.com/phpmyadmin/XXX in-order to access the phpMyAdmin

5.Click on the name of your WordPress database.

6.Browse to the wp_options table.

7.Look for the active_plugins.

8.Edit it and cut all of the value from option_value to a text editor(eg. NotePad) and backup it.

9.Save it.

Check 2: Change the themes

There is 2 method to doing so

Method1

1.Login to your Customer portal

2.Select appropriate subscription from drop down menu (located at top right of the interface).

3. Rename the themes folder that located at wp-content/theme/.

Method2

1. From your Customer portal , goto “More services“.

2.Click on Databases.

3.Click on the name of your WordPress database.

4.Then click on the link https://cp.cleverspeed.com/phpmyadmin/XXX in-order to access the phpMyAdmin

5.Browse to the wp_options table.

6.Look for the option_name for template and stylesheet.

7.edit it to another themes name. (Note: themes name is refer to the folder name in themes folder)

8.Save it.

If you still face issues with installation, please do open a support ticket.

There are no comments.

Leave a Reply

>