ReadySpace Knowledge Base

550 Authentication is Required for Relay

“550 Authentication is Required for Relay” error when Sending Email” Problem: When attempting to send email using Microsoft Outlook, Outlook Express, or other email client software, you may receive the message “550 Authentication is required for relay” from your mail server. The reason for this error is that your email Continue Reading

You can now use Google Authenticator and any TOTP app for Two-Factor Authentication

Since the very beginning, Cloudflare has offered two-factor authentication with Authy, and starting today we are expanding your options to keep your account safe with Google Authenticator and any Time-based One Time Password (TOTP) app of your choice. If you want to get started right away, visit your account settings. Continue Reading

Did You Know? Zimbra Two-Factor Authentication!

Did you know that Zimbra 8.7 (now available!) has two-factor authentication (2FA) available? If you don’t know what 2FA is, it is an extra layer of security for your email account. With 2FA enabled, to log into your Zimbra account, you need your password and a code generated by your Continue Reading

Cloud Hosting Email service disruption

Dear Customers,   There are some technical issue pertaining to the authentication service for our email host nodes and it has been resolved. The service was found to have issue between 4 pm to 4.30pm (GMT +0800 hours) and Cloud hosting customers might have difficulties accessing to their email during Continue Reading

Where is my Two Factor Authentication?

cPanel & WHM version 54 introduces the new Two Factor Authentication features for the cPanel and WHM interfaces. This feature is one of the most highly requested features on We at cPanel worked hard to bring this in cPanel & WHM version 54.  When the new feature hit the Continue Reading