Chat, Video and call with your website visitors with the new 3CX Plugin

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him.” ~ Mahatma Gandhi Live Chat the 3CX Way Imagine opening a window to your web site’s visitors so that they can simply talk to you. The new “3CX Live Continue Reading

New Call Center Reports in 3CX V15.5 SP1

When running a call center, agent productivity and customer satisfaction are top priorities. And what better way to monitor these than from within your PBX with call reports? With the release of 3CX V15.5 SP1 we have added 4 new call reports which will give managers and supervisors the data Continue Reading

Update To Cloud Server cPanel

Hi! We’d like to update all our valued customer that, with immediate effect, our Cloud Server cPanel will come integrated with the Softaculous license. This means that you can now utilise Softaculous with ease and with minimal hassle. There will be a slight revision to the server pricing to reflect the inclusion Continue Reading

How we built rate limiting capable of scaling to millions of domains

Back in April we announced Rate Limiting of requests for every Cloudflare customer. Being able to rate limit at the edge of the network has many advantages: it’s easier for customers to set up and operate, their origin servers are not bothered by excessive traffic or layer 7 attacks, the Continue Reading

Workflow Tips to Ship Faster Without Sacrificing Security or Quality

Release early and often, respond quickly to customer feedback, iterate. Rinse, repeat. The value of getting new features and products in front of customers faster has made its mark on the business world. As a result, development teams are under pressure to shorten release cycles and meet tighter deadlines all Continue Reading

Join Fortinet at HPE Discover 2017!

Discover 2017 is Hewlett Packard Enterprise’s premier customer event, with over 9,000 IT professionals in attendance. The event showcases the absolute latest technology developments from HPE and its partners including Fortinet, and brings together industry-leading minds for three days of learning, growth and valuable networking. Given the challenges many attendees Continue Reading

Why customer care is of (utmost) importance to e-commerce

Customer care is a key sales service for any type of retail channel. But in the online world, customer loyalty is what increases a store’s presence. According to recent studies, up to 65% of customers gave up on a purchase at the checkout page because of lingering doubts about the Continue Reading

Top Ecommerce Email Marketing Tips to Vouch For

Email is undoubtedly the most powerful tool for marketing, branding, building lasting customer relationships and getting direct response. While a good email can dramatically enhance your response rates and forge lasting subscriber relationships, a sloppy one may not only turn away your prospective customers but may also damage your brand Continue Reading

Byline: Don’t Neglect Security in M&A Due Diligence

Look at any M&A due diligence checklist and you’ll see the same things: financials, customer information, sales, real estate, intellectual property, contracts—and the list goes on. One thing you may not see is information security, and that can be a crucial mistake. Like any other critical component of running a Continue Reading

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