A customer recently submitted a case that Pedro Principeza, a Canonical Support Engineer, was able to solve using an interesting technique. Principeza was contacted to help pinpoint the processes that were generating a high rate of I/O operations, affecting server performance. Implementing a trace to pinpoint workload usage was the Continue Reading
How is team-member-1 doing?
- in Blog Posts
- by ReadySpace United States
- March 18, 2017
- Comments Off on How is team-member-1 doing?
- Tags: command, database, delete, Engineer, gave, minds, only, primary, that, unfortunate
The engineer that gave the unfortunate command to delete our primary database was not only on our minds but also of other people. He’s known by the community as “team-member-1”, as we refered to him by this expression in our public communications during the incident. After we posted the postmortem Continue Reading